Terms of Service

2024-08-09 11:03:36

FBG Terms of Service

Confirmation and Acceptance of Terms of Service

1. FBG website (domain name: https://fbgdropshipping.com/) belong to the FBG platform . You should carefully read the FBG Service Agreement (hereinafter referred to as the "Agreement") before using this website. Any actual use of this website (including but not limited to registration, login, use, browsing, etc.), or purchase of goods or participation in activities from this website, shall be deemed that you have carefully read and accepted this Service Agreement and agree to all contents of this Service Agreement, including but not limited to terms such as privacy protection and limitation of liability. When you use this website to participate in new product pre-sales, lucky draws, real-name authentication, trade-in and other activities, you must also accept the terms and rules of these activities or services. If you do not agree to all the contents of this Service Agreement, please stop accessing or using this website immediately. After you carefully read and fully understand, confirm that: after you click to agree to the " FBG Service Agreement" anywhere on the FBG website (including mobile clients) , this Agreement shall constitute a legal document binding on both parties and shall take effect immediately. 2. You confirm that if you use this website, you shall have full civil rights and full civil capacity and be able to bear legal responsibility independently. If the user violates this condition, FBG may refuse to provide services to you at any time and at its sole discretion. If FBG or a third party suffers losses as a result, the user shall bear full liability for compensation. If you are a person without civil capacity or a person with limited civil capacity, for example, if you are under the age of 18, you can only use this website under the supervision of your parents or guardians, otherwise FBG has the right to freeze, close or delete your account within the scope permitted by law. 3. You agree to authorize FBG to store, use and share the personal information and other information you submit to FBG , and agree that your personal information can be shared among FBG 's affiliated companies, and can also be used between third-party logistics companies, third-party merchant stores, FBG partners or service providers that provide services to you. In this case, the third-party service provider will also have some or all of your user data. You understand and confirm that FBG's third-party merchant stores, logistics providers, third-party partners or service providers usually have their own privacy policies, which may be different from FBG 's privacy policy. FBG does not need to bear the responsibility for the protection of your privacy by third parties. 4. You agree that while enjoying the various services of FBG , you and your designated consignee agree to receive various information services provided by FBG or FBG's third-party merchant stores. The content of these information includes but is not limited to various order information, publicity information, promotional information, commercial information and information of FBG partners in the form of text, pictures, photos, audio and video. The provision of such information is not limited to e-mail, SMS, phone, internal letter, WeChat message, etc.

Network Service Description

To access or use FBG , you must equip yourself with the Internet access equipment required to access the Internet and bear all the costs of this service, including but not limited to network access fees, mobile phone traffic fees, etc. When using any third-party services, you should also comply with the third-party service guidelines and related fee regulations. FBG has the right to adjust, change, suspend or terminate part or all of the network services, or restrict and stop your access to or use of this website without prior notice, for any reason, such as its own business decision, maintenance needs of this website, etc., within the scope permitted by law.

User Information 1. Once you successfully register as a FBG member, you will be given a username and password. You are fully responsible for the security of your username and password. In addition, each user is fully responsible for all activities and events conducted under their username. If a user finds any illegal use of the user account or security vulnerabilities, please notify FBG immediately . 2. To protect your personal rights and interests, please do not use simple passwords with repeated or consecutive numbers, and do not tell your password to others. Any losses caused by improper password storage shall be borne by the user personally. 3. When users use mobile phone numbers to register, reset passwords, perform real-name authentication, bind mobile phones and other website services, you must strictly keep the verification code sent by the website confidential. The consequences caused by the leakage of the verification code shall be borne by the user. 4. When you apply to become a member of the FBG website, you shall provide FBG with true, accurate, complete, legal and valid user information, and when your personal information changes, you shall update it in a timely manner. If the personal information you provide is illegal, untrue, inaccurate, or incomplete, you shall bear the corresponding responsibilities and consequences caused by it, and FBG reserves the right to decide to close or delete the user account on its own within the scope permitted by law.

Privacy Protection

1. FBG attaches great importance to protecting user personal information. All personal information including user name, phone number, detailed address, email address, account number, etc. will be kept strictly confidential by FBG , except for the following circumstances:

1. FBG attaches great importance to protecting user personal information. All personal information including user name, phone number, detailed address, email address, account number, etc. will be kept strictly confidential by FBG , except for the following circumstances:

(1) Obtain the user's explicit authorization in advance;

(2) When disclosure is required by laws, regulations or government departments;

(3) When disclosure is necessary to safeguard the public interest;

(4) When disclosure is necessary to enable FBG staff, logistics service providers, third-party merchants, suppliers or business partners to provide services to FBG or perform a function on behalf of FBG (including but not limited to logistics distribution, marketing, market research, customer service, lucky draws, and the supply of products or services that FBG currently or in the future provides to users);

(5) When disclosure is necessary to safeguard the legitimate interests of FBG .

2. You must be aware that although FBG has taken appropriate measures that are compatible with network services in accordance with relevant laws and regulations, mandatory technical standards and specifications, planned, designed and established a user data system processing process, established a relatively complete user data management system, and implemented relevant data management responsibilities and necessary traceability systems, FBG still cannot guarantee to completely avoid data security/privacy violations such as user data leakage, loss, tampering, improper use, etc. caused by hacker attacks, computer virus intrusion or outbreak, third-party reasons or other reasons. Unless otherwise mandatory by relevant laws, you understand and agree that if the aforementioned events are not caused by FBG's intentional or obvious fault, FBG will not be held liable for any damages or breach of contract caused by such events.

User Obligations

1. Users must comply with national laws and regulations when using FBG . Users promise that they will never send or disseminate information that violates national laws and regulations and is uncivilized through

FBG . Such information includes but is not limited to: (1) Opposing the basic principles established by the Constitution;

(2) Endangering national security, leaking state secrets, subverting the state power, undermining national unity, and damaging national honor and interests;

(3) Inciting ethnic hatred, ethnic discrimination, and undermining national unity;

(4) Undermining national religious policies, promoting cults and feudal superstitions;

(5) Spreading rumors, disrupting social order, and undermining social stability;

(6) Spreading obscenity, pornography, gambling, violence, murder, terror, or abetting crimes

; (7) Intimidating, insulting, attacking, slandering others, and infringing on the legitimate rights and interests of others;

(8) Using this website to engage in illegal and criminal activities such as money laundering, stealing trade secrets, and stealing personal information;

(9) Publishing any content that infringes on others' copyrights, trademark rights, and other intellectual property rights and other legitimate rights;

(10) Containing other content prohibited by laws and administrative regulations.

2. If a user violates the above provisions, FBG has the right to take measures such as warning, rectification within a time limit, suspension of service, cancellation of orders, prohibition of transactions, closure of accounts, permanent registration ban, etc. depending on the severity of the circumstances. If losses are caused to FBG or a third party, FBG has the right to take all legal litigation and non-litigation means to claim compensation; if the user's behavior constitutes a crime, FBG has the right to notify and assist government departments in investigating and handling.

Product information and product prices

1. The product information on this website may change at any time without special notice from FBG . FBG will make reasonable commercial efforts to make the product parameters, descriptions, inventory, purchase quantity and other product information displayed on the website as accurate and detailed as possible. However, due to the extremely large amount of product information on the website and the limitations of factors such as the level of development of Internet technology, this website does not rule out the possibility that some information may be delayed or erroneous. You confirm that you are aware of and understand this situation and agree not to pursue FBG 's relevant responsibilities. FBG welcomes corrections and will give certain rewards to those who correct errors depending on the situation.

2. This website clearly marks the prices of goods, but you should understand and agree that FBG 's product price information may change at any time, so the transaction price of the goods must be based on the price FBG confirms when you submit the order for settlement.

Basic rules for order formation and fulfillment

When you place an order, please carefully confirm the name, model, color, price, quantity, specifications, consignee's name, phone number, detailed address and other information of the purchased goods. If the consignee is not the same as you, the consignee's behavior and intention shall be deemed as your behavior and intention, and you shall bear joint and several liability for the legal consequences of the consignee's behavior and intention. Regarding order performance, the parties agree as follows:

4. When you apply to become a member of the FBG website, you shall provide FBG with true, accurate, complete, legal and valid user information, and shall update it in a timely manner when your personal information changes. If the personal information you provide is illegal, untrue, inaccurate or incomplete, you shall bear the corresponding responsibilities and consequences arising therefrom, and FBG reserves the right to decide to close or delete the user account at its sole discretion within the scope permitted by law.

(1) The information such as products and prices displayed by

FBG is only a display of the products and an invitation to you to purchase; (2) The information of successful order submission is automatically generated by the system and is not FBG 's commitment to your offer. Only when we send you a shipping confirmation email or SMS to notify you that we have shipped the products you ordered, will it constitute our acceptance of your order and the order contract between us and you will be established. If you order multiple products in one order and we only send you a shipping confirmation email or SMS for some of the products, the order contract between us and you will only be established for those products.

(3) Before the sales contract with you is established, FBG and the third-party merchant have the right to cancel the order of the relevant goods. After the order is cancelled, the amount you have paid will be returned to your payment account.

(4) FBG cannot guarantee that the goods you wish to purchase in the order information you submitted will be available. If the goods you pre-order are out of stock, you have the right to cancel the order.

Prohibition of purchasing sales and abnormal order processing

1. FBG is an online shopping platform that provides products and services to individual consumers. In order to protect the rights and interests of individual consumers, FBG does not allow purchasing on behalf of others. Purchasing on behalf of others refers to the act of purchasing FBG 's products and reselling them to direct customers. You agree and confirm that you will strictly abide by the relevant provisions of FBG's "prohibition of purchasing on behalf of others". If you violate this provision, FBG has the right to take measures including but not limited to canceling orders, prohibiting transactions, deleting accounts, etc. At the same time, FBG reserves the right to pursue the responsibility of users who violate the regulations.

2. You agree and confirm that before the goods are shipped out or signed for, if any of the following circumstances occurs, FBG has the right to unilaterally refund the money to the payee's account and cancel the order:

(1) The order is generated outside the normal process;

(2) After the order is generated, a dispute or dispute arises due to the ownership of the user's account, and the parties are unable to reach an agreement on the dispute, and FBG receives relevant evidence;

(3) After the order is generated, the orderer or payer raises an objection to the transaction, and FBG receives relevant evidence;

(4) The orderer's user account violates the purchase limit regulations, or orders are placed through multiple user accounts within a period of time. Although a single account does not violate the purchase limit regulations, it is judged that the actual purchaser is one person or is closely related to this person through the financial payment account, delivery address, ordering IP address, contact number, etc. of the order, and the total purchase quantity of multiple orders violates the purchase limit regulations;

(5) Other situations that FBG believes are caused by improper means.

Delivery

1. In order to deliver the goods quickly and accurately, you need to fill in the detailed and accurate information of the consignee, consignee phone number, delivery address, etc., and keep the communication tools open. Please inspect the delivered goods before receiving them. When you or the consignee or agent designated by you sign on the delivery note or other vouchers, it is deemed that you have completed the receipt and acknowledged the receipt of the goods. If the goods are delivered to a consignee other than your intended consignee due to errors in the consignee's name, consignee's phone number, delivery address, etc., you will be solely responsible for all losses caused by this.

FBG is not responsible for

delivery delays or non-delivery due to the following circumstances and reserves the right to cancel the order unilaterally: (1) The delivery information you provide is false, inaccurate or incomplete;

(2) No one signs for the goods after delivery;

(3) The consignee cannot be contacted, such as the consignee's phone is turned off or does not answer the phone;

(4) The cause is caused by a third party or force majeure, such as natural disasters, traffic martial law, riots, sudden war, etc.

User Comments and Submissions

1. Users can upload pictures, post comments, make suggestions and other content on FBG , provided that the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringement of intellectual property rights, or other violations of laws and regulations, or otherwise harms, infringes or causes public disgust to third parties, and does not contain software viruses, political propaganda, commercial solicitation or any form of spam. FBG has the right to save, edit, delete such content and notify or assist government departments in investigating and handling violations. In addition, due to some uncontrollable reasons, FBG is not responsible for the failure to store the information you publish.

2. If you upload images, submit comments, post content or submit materials on FBG , unless we indicate otherwise, you agree to grant us the following license, free of charge, perpetual, irrevocable and fully sublicensable, to use, reproduce, modify, adapt, publish, translate, create derivative works, distribute and display such content in any media throughout the world.

Sweepstakes

1. To give back to users, FBG will launch various lucky draw activities regularly or irregularly. To maintain the fairness and seriousness of the lucky draw and protect the rights of ordinary consumers, users promise: if they use other people's accounts to participate in the lucky draw or use other improper means to swipe the prize, FBG has the right to cancel their eligibility for the prize and pursue all legal responsibilities. If the user's behavior causes losses to FBG , the user must bear all compensation liability.

2. As the lucky draw and prize delivery are time-sensitive, users agree and confirm that if the prize cannot be delivered on time due to the winning user’s failure to provide the prize delivery address on time or other user reasons, the user will be deemed to have automatically waived the eligibility to receive the prize.

Third-party merchant stores

1. In order to provide consumers with more abundant products and services, FBG introduces third-party merchants in accordance with the practices of other mainstream e-commerce companies. Third-party merchants use the FBG website platform to carry out business activities in accordance with the law, independently carry out page design, product promotion, order processing, logistics distribution, and after-sales service, and independently bear legal responsibility for their business activities on FBG .

2. The user understands and confirms that if the user purchases goods from a third-party merchant’s store, the user’s personal information will be submitted to the third-party merchant. FBG does not need to bear any responsibility for the leakage of user information caused by the third-party merchant.

3. The User agrees and confirms that any problems arising from browsing or purchasing products from a third-party merchant’s store should be resolved through consultation with the third-party merchant.

Ownership and Intellectual Property

Information content defined by FBG includes: text, pictures, software, sound, video, recording, charts, and other contents presented on the FBG website (including mobile clients) and other information provided by FBG to users. All these contents are protected by copyright, trademark, label and other property ownership laws. Therefore, users can only use these contents with the authorization of FBG , and cannot copy, reproduce these contents, or create derivative products related to the contents without authorization.

Refusal to provide guarantee

Users expressly agree that the use of information services is at their own risk. Unless otherwise expressly stated in writing, FBG does not make any form of representation or warranty, express or implied, regarding the information, content, materials, products (including software) or services on this website (unless otherwise provided by law). FBG does not guarantee that the service will meet the user's requirements, nor does it guarantee that the service will not be interrupted, and does not make any guarantee for the timeliness, security, or error of the service.

Limitation of Liability

1. FBG provides users with legal and healthy products and services on an "as is" and "as available" basis, but users shall bear their own responsibilities and risks for their use of FBG . FBG shall not be liable for any special, accidental, direct or indirect losses arising from the use or inability to use the services provided by FBG under any circumstances . 2. All liabilities of this site, whether in contract, warranty, tort (including negligence) or other liabilities, will not exceed the amount of your order.

Agreement Updates and User Attention Obligations

According to changes in national laws and regulations and the needs of website operations, FBG has the right to modify the terms of this Agreement from time to time. Once the modified agreement is posted on the website, the new agreement will take effect immediately and replace the original agreement. Users are obliged to pay attention to and read the latest version of the agreement and website announcements from time to time. If the user does not agree to the updated new agreement, he should immediately stop using the FBG website services, and the changes in the new agreement will not be effective for the user; if the user continues to use the FBG website services, it will be deemed that he fully agrees to the updated agreement. If any clause in this agreement is deemed to be repealed, invalid or unenforceable for any reason, the clause shall be deemed to be divisible and shall not affect the validity and enforceability of any other clauses.

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